Blogs
The Ultimate Guide to Upselling in Hotels
Up-selling, as the name suggests, is a technique with which hotel chains aim to offer and convince their customers to opt for relevant enhanced services with higher pricing in order to up their profits. The phenomenon essentially involves influencing customers to advance on their current product considerations and upselling the hotel rooms Benefits of Upselling… Read More »The Ultimate Guide to Upselling in Hotels[...]
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7 Areas Hotels Should Focus to Improve Guest Experience
The hotel industry completely revolves around guests and guest experience. Delivering a great guest experience not only increases customer satisfaction, but it also drives rate, improves rankings, fills rooms,and keeps your hotel ahead of the competition.[...]
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Yield Management in Hotel Industry
What is Yield Management? Yield management is a pricing strategy commonly used in the hospitality industry to generate maximum revenue from a perishable inventory, such as hotel rooms or airline seats. In simple terms, yield management is a strategy based on the concept of selling a product or a service to the right customer at… Read More »Yield Management in Hotel Industry[...]
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Hotel Revenue Management
What is hotel revenue management? Hotel revenue management is the practice of selling the hotel room at the right price, to the right customer, at the right time, through the right channel to maximize profitability for the hotel. In today’s world, most hotel customers book hotel rooms through online channels such as Booking.com, Expedia, Hotels.com,… Read More »Hotel Revenue Management[...]
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Why Should Hotels Focus on Market Segmentation?
Hotel market segmentation is a method of segregating potential guests into various groups based on a set of shared characteristics. Your hotel revenue management system needs to focus on market segmentation so that you can target and market to a variety of consumer groups with an offer that matches their needs and budget level.Simply put,… Read More »Why Should Hotels Focus on Market Segmentation?[...]
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