There are various situations in which the hotel staff has to face angry guests due to some unfortunate case or circumstances. It might be due to the cleanliness, billing, services, etc. Angry guests or guest complaints are quite common problems that arise in the hospitality industry which have to be addressed properly to make a lasting […]
As per recent data, 71% of consumers anticipate personalized services and interaction from companies in the hospitality industry and when the expectations are not met then 76% of them express frustration. Moreover, 80% of hotels are facing staffing shortages. These are some of the common challenges that are faced by the hotel industry. To run […]
Improving hotel housekeeping operations is not just about cleanliness and ensuring guest comfort, it’s also about improving your staff productivity and cost-effectiveness. Efficient housekeeping is a vital aspect for the success of any hotel business. A well managed housekeeping service ensures that guest rooms are clean, amenities are replenished, and other areas are well-maintained. A […]
Hospitality industries have always been at the forefront of technological innovations, constantly seeking new ways to improve operational efficiency and enhance guest experience. The introduction of AI (artificial intelligence) has presented new and exciting opportunities for hoteliers to revolutionize their services in this competitive hospitality business market. Looking forward to AI integration such as hotel […]
In a competitive world of business development, the Indian hospitality sector has experienced significant growth with the introduction of hotel management software (HMS). This technology has become one of the most essential aspects for hotel businesses of all sizes when it comes to operations and acquiring a higher customer base. These systems enable hotels to […]
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