Latest Hotel Technology Trends To Watch For in 2024

Hospitality industries have always been at the forefront of technological innovations, constantly seeking new ways to improve operational efficiency and enhance guest experience. The introduction of AI (artificial intelligence) has presented new and exciting opportunities for hoteliers to revolutionize their services in this competitive hospitality business market. Looking forward to AI integration such as hotel revenue management system, property management system (PMS), etc., in the hotel business, the revenue of the hotel market has significantly increased, with an annual growth rate of 3.32% (CAGR 2024-2028) is expected, resulting in a projected market volume of US$508.90bn by 2028. Let's explore some of the latest hotel technological innovations and trends that will help you stay competitive in your industry.

Why is Hotel Technology Becoming More Important?

In today's era where everything is available at our fingertips, guests or travelers seek for more personalized options, where hotels can meet their discrete requirements. AI-powered personalization marketing campaigns improve customer targeting, resulting in more engaged audiences. It also helps in optimizing the omni channels of the customer journey by understanding user interactions across different channels, enabling adjustments that drive business growth.

Smart Hospitality Market: Overview

Market Figures:

• The global Smart Hospitality market size is forecast to reach $27.4 billion by 2027, growing at a CAGR of 24.9% from 2022 to 2027.
• The market was valued at USD 12.84 billion in 2021 and is projected to reach USD 130.6 billion by 2030, with a growth rate of 29.5% from 2023 to 2030.

Factors Driving Market Growth:

• Growing Demand for Enhanced Smart IoT Based Solutions: The rising demand for advanced smart IoT solutions in the hospitality sector is a key driver for market growth.
• Increasing Demand for Automation: The hospitality industry's increasing need for automation such as hotel revenue management system, propelling the growth of the Smart Hospitality market.
• Rising Investment in Luxurious Hotel Projects: The surge in investments in upscale hotel projects is contributing to the expansion of the Smart Hospitality market.

Top Hospitality Technology Trends to Follow in 2024

Improving Guest Experience

• Smart hotel rooms: Allow guests to personalize room settings and reduce energy usage.
• IoT: Connect devices in rooms for control and data analysis.
• Big data: Analyze customer behavior for personalized experiences.
• Mobile check-in service: Minimize front desk interactions for guest peace of mind.
• Contactless payments: Quick, secure transactions for guest convenience.
• Translation devices: Overcome language barriers for clear communication.
• Increased internet bandwidth: Provide high-quality Wi-Fi for guest connectivity.
• Cybersecurity: Ensure guest data protection and network security.
• Robots: Offer contactless services for guest comfort and safety.
• Air filter systems: Improve air quality in rooms for guest well-being.

Enhancing Hotel Efficiency and Revenue

• Artificial intelligence (AI): Handles repetitive tasks like answering FAQs, freeing up staff for personalized service.
• Face recognition technology: Streamlines access control and helps personalize service for high-value guests.
• Occupancy-based sensors: Reduce energy consumption by automatically shutting off power in unoccupied rooms.
• Energy-saving appliances: Saves money on utilities with LED lighting and water-saving fixtures.
• Cloud hotel property management system (PMS): Automates hotel operations, improves scalability and security.
• Mobile hotel PMS: Manage hotel operations from anywhere with a mobile app.
• Integrated technology solutions: Connects data and applications for seamless operations (e.g. channel managers, booking engines).
• Hotel revenue management system: Analyzes data to optimize pricing and maximize revenue.

Streamlining Hotel Marketing

• Text message marketing: Reach guests directly with special offers and increase bookings by over 100%.
• Mobile booking optimization: Make your website and booking process easy to use on smartphones.
• Voice search optimization: Create content using natural language to be discovered through voice assistants.
• 360-degree virtual tours: Showcase your hotel with immersive tours to move guests towards booking.
• Metasearch advertising: Advertise on platforms like Google Hotel Ads to reach travelers comparing hotels.
• Chatbots: Use AI-powered chatbots to answer guest questions 24/7 and drive direct bookings.

Aiosell: All-In-One Hotel Management Software

We are a fully integrated cloud based Hotel Management System and ERP, designed for enhancing your hospitality business operations, promoting efficiency and reducing operational costs.

Here’s what makes us uniques and different:

• Extremely easy to use
• Low cost & Value for Money
• All In One System with all Modules
• Developed by hotel owners
• Best in class Dynamic Pricing & RMS system

At Aiosell, we offer a wide range of modules required for making a successful hospitality business.

Our Range of Products:

• Property Management System (PMS)  
• Channel Manager  
• Revenue Management System (with Dynamic Pricing)  
• Booking Engine & Website (with Google integration)  
• Point of Sale System  
• Reviews & Reputation Management System  
• Multi-Property & Chain hotels management  
• Purchase & Inventory Management  
• Expenses & Accounting System  
• Housekeeping & Maintenance Module 
• HR & Employee Management System  
• CRM & Leads Management System

Additionally, here you have the flexibility to opt for each module separately, or a fully integrated all-in-one ERP system for your business.

Get in Touch

Managing a hotel business is a tough job. To streamline your business operations, we offer a fully integrated hotels management system such as software revenue management, lead management, room booking and more, specifically designed for your business. Whether you’re a small business, or a large MNC, connect with us and take your business to the next level.