Balaji Seven Hills and Hotel RG Inn - Achieved Occypancy by 90%
Hotel Overview
The owner of the SITL company owns 2 properties, Balaji Seven Hills and Hotel RG Inn featuring elegant palace-style architecture that reflects the city’s royal charm nestled in a prime location of Jaipur. Its focus on delivering a regal yet homely experience makes it a preferred choice for both leisure and business travelers well-suited for family celebrations, business gatherings, and group stays visiting the Pink City.
Problem Statements: Challenges before Aiosell.
Balaji Seven Hills was established in 2022 with a total of 23 rooms and Hotel RG Inn in 2016 with a total of 29 rooms and was listed on well-known major OTAs.
The key objective for these properties was to streamline the business experience through technological enhancements that offer speed, efficiency, and connectivity. They were looking for a software which is all in one stop solution for all their problems, which is comprehensive and the simplest and which can maximise the results with minimum cost.
Before implementing Aiosell Channel Manager, Hotel RG Inn and Balaji Seven Hills Resort faced several operational challenges that impacted efficiency and guest satisfaction:
- Overbooking & Double Bookings – Without a centralized system, multiple reservations from different OTAs led to overbookings, resulting in guest dissatisfaction.
- Manual Updates & Errors – Updating room availability and rates manually across various platforms was time-consuming and prone to human errors.
- Rate Parity Issues – Maintaining consistent pricing across all OTAs was difficult, leading to revenue loss and guest complaints.
- Delayed Booking Updates – Inventory and pricing changes did not reflect in real-time, causing missed opportunities to maximize occupancy.
- Time & Resource Intensive – Staff spent significant time managing reservations instead of focusing on enhancing guest experiences.
Opted for Solution
Results: Achievements After Implementing Aiosell.
After adopting Aiosell, Hotel RG Inn and Balaji Seven Hills Resort experienced significant improvements in efficiency, revenue, and guest satisfaction:
- Aiosell’s Channel Manager helped in real-time inventory updates across all OTAs ensured accurate availability, reducing booking conflicts mainly eliminating overbookings.
- The system dynamically adjusted prices based on demand, competition, occupancy through automated rates and maximizing revenue.
- AI-driven pricing strategies led to a substantial boost in RevPAR (Revenue per Available Room) from 700 to 1350 and overall occupancy rates.
- Staff now spend less time managing bookings and other operational activities and more time enhancing guest experiences.
- Aiosell helped them to manage their OTA platforms with good content and ensured smooth synchronization across all channels maintaining rate parity and avoiding discrepancies.
- The platform provided valuable analytics and reports, enabling data-driven pricing and marketing decisions.
Client Testimonial:
Overall, Aiosell has transformed our reservation process, increased profitability, and enhanced guest satisfaction. Aiosell has revolutionized the way we manage reservations at Hotel RG Inn and Balaji Seven Hills Resort. The AI-driven pricing and real-time inventory updates have optimized our revenue like never before. Our occupancy rates have improved, and we no longer worry about manual errors or missed booking opportunities. This tool is a must-have for any hotel looking to improve efficiency and profitability.
-Hotel RG Inn & Balaji Seven Hills Resort.
The Results
After adopting Aiosell, Hotel RG Inn and Balaji Seven Hills Resort experienced significant improvements in efficiency, revenue, and guest satisfaction
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