Hotel Atithi, Guwahati partners with Aiosell to upgrade services



Hotel Atithi is situated in the heart of the capital city Guwahati, Assam and located 20 Kms from the Airport and a few minutes from both Bus Terminus and Railway Station. With 64 smart and stylish rooms, Hotel Atithi offers a wide range of accommodation options at a great value. The bright, spacious, and ergonomically conscious rooms were designed for business & leisure travelers.

The Problem

Hotel Atithi started as a small inn in the year 2007 catering only to low budget travelers. The hotel’s dynamic owner, Yuvraj had a different vision for the hotel and wanted to convert it into a full-service 3-star hotel with luxurious rooms, banquets and restaurant. He was struggling with a dual problem of keeping operations ongoing and yet fulfilling the cash flow requirements required for this planned renovation. He also understood early that the nature of the industry was changing and the percentage of bookings from online channels would increase over time and could be harnessed to fulfill his requirements, but he did not have the expertise or know how to convert this strategy into action.

The Solution

Hotel Atithi was an early adopter of automation and technology, starting its association with Aiosell way back in 2016. They started using Aiosell initially only for OTA Management & dynamic pricing system along with channel manager, but gradually increased their usage of all ancillary Aiosell products, including reviews management, booking engine, analytics, reporting and rate shopper.

The hotel was able to generate enough cash flows from online channels from 2016 to 2018, to ensure they completed all their renovation activities without any hassles. The hotel has now been converted into one of the leading 4-star hotels in the city, catering to business & leisure travelers, weddings, conferences and diners.

The Results

The hotel saw a steady revenue growth of revenues online from 9 lacs per month in 2016 to Rs 33 lacs per month by 2018 (a growth of over 200%). The hotel has ever since always patronized Aiosell and propagated Aiosell amongst the hoteliers in the North East India.

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