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Aiosell & SaasAro partnered to bridge the gap between PMS & CM via API Integration

Overview

SaasAro, is a PMS Company based in Gurgaon, Haryana and  focuses on providing property management solutions to hotels. As their client base expanded, the need for seamless distribution connectivity with multiple OTAs became increasingly important.

To enable efficient online distribution for their partner properties, SaasAro integrated their PMS with Aiosell channel manager through a dedicated API integration.

Through this integration, SaasAro successfully connected 34 hotel properties to Aiosell’s channel manager network. The integration allows real-time data exchange between the PMS and OTAs, ensuring that reservation data, rates, and inventory remain synchronized across all booking channels.

Problems

Before implementing the integration with Aiosell’s channel manager API, SaasAro faced several operational and distribution challenges:

  1. No OTA Connectivity: Their PMS required a reliable way to connect with multiple OTAs simultaneously without developing individual integrations for each platform.
  2. Gap between PMS & CM: Reservations received from OTAs needed to be manually entered or synced through inefficient processes, increasing the chances of errors.
  3. Both under one roof: It became very important for SaasAro to have CM as they were facing difficulty in selling just PMS without Channel Manager
  4. Inventory and Rate Synchronization Challenges: Without a direct integration between the PMS and channel manager, maintaining accurate room availability and pricing across OTAs was difficult.
  5. Scalability Issues: As SaasAro onboarded more properties, managing OTA connectivity and distribution became increasingly demanding, complex and resource-intensive.

Solutions

To address these challenges, SaasAro implemented Aiosell Channel Manager API Integration, enabling seamless communication between their PMS and multiple OTA channels.

1.  Two-Way API Connectivity: The integration allows real-time data exchange between both systems:

  • Reservation data from OTAs is sent by Aiosell Channel Manager API to the SaasAro PMS
  • Rates and inventory updates are sent from the SaasAro  PMS to Aiosell Channel Manager API, which are then pushed to connected OTAs

2.  Centralized OTA Distribution: Through Aiosell’s channel manager API, SaasAro properties can now manage distribution across multiple OTAs without needing separate integrations.

3.  Automated Rate and Inventory Updates: Room availability and pricing are automatically updated across all connected channels, eliminating manual updates and reducing the risk of overbookings.

4.  Scalable Connectivity for Multiple Properties: With the API integration in place, SaasAro successfully onboarded 34 properties, enabling seamless OTA distribution and improved operational efficiency. The group had a single login to manage all their properties, and had the entire billing / account management done from single source.

Key Benefits

The API integration between Saas Aro PMS and Aiosell Technologies Channel Manager created a seamless ecosystem for managing OTA distribution. With automated data exchange and centralized channel management, Saas Aro was able to enhance operational efficiency and scale its platform for multiple properties.

  1. Improved Distribution Connectivity
  2. Real-Time Reservation Synchronization
  3. Automated Rates & Inventory Management
  4. Reduced Operational Errors
  5. Scalable Technology Infrastructure
  6. No overbookings

Saas Aro eventually grew from a few properties within a span of one year to 35+ properties. Now they are well positioned to increase their property count to 100 properties across geographies in India & beyond.

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