Increased efficiency by centralising management of Living Circle Vacation Rentals
Overview
Living Circle is a group of 5 villas located in Yelagiri in Tamil Nadu catering to family & group travellers. They are 4-star independent villas: The Ruby Park 5BHK Villa; The Forest Creek 3BHK; The Forest Mist 4BHK; The Forest Grove 3BHK; The Forest Fern 2BHK.
Challenges Faced
- Difficulty was in managing properties, bookings & operations as the villas are in different locations
- Needed to connect their OTA platforms to a single dashboard to avoid overbooking and keep the track of upcoming arrivals
- They weren’t able to keep a track of all the bookings, guest details and payment transactions
- They wanted to be less dependent on OTAs and focus on generating more direct bookings
- Flexibility to manage everything from any location and no dependency to be present on site
Solutions & Results
- They opted for Aiosell Channel Manager which helped them to connect Booking.com, Airbnb & Agoda to a single dashboard via which the rates & inventory were synced
- Property Management System helped them to keep the track of upcoming arrivals and guest details and status of their stay
- As there is no specific person assigned at each property to look into all these operations a cloud-based software helped them to manage & keep track of all activities from any location
- Also, after check-out they can ask the concern person for housekeeping, who uses Housekeeping feature to update the room status between Clean/Dirty
- Next their focus was to generate more direct bookings from Google & website so we developed booking engine page for each Villa
- They wanted to avoid No show so our Payment Gateway helped them to collect payments in advance from the guests and keep the track of all transactions
- Also, they can access all the 5 Villas from single login and get an overall glimpse of status & activities going on around them
Testimonial
Great property management software
The Results
By implementing Aiosell, Living Circle centralized management of all five villas, synced rates and inventory in real time, improved guest and housekeeping management, increased direct bookings, reduced no-shows through advance payments, and gained complete visibility of overall activities from a single login.
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